Frequently Asked Questions

We supply Granular Activated Carbon (GAC), Powdered Activated Carbon (PAC), Pelletized Activated Carbon and Anthracite Coal. These grades are used in water treatment, air and gas purification, gold recovery, food and beverage processing and other industrial applications.

We serve customers in 18+ countries across the Middle East, Africa, Southeast Asia and other regions, including Egypt, Vietnam and the Philippines. Our team handles export documentation and shipping so the whole process stays simple for you.

Yes. Click the "Click for Sample" button on the site or message us on WhatsApp with your application and the grade you need. Our team will confirm the sample terms and arrange dispatch.

The minimum order depends on the grade and the packing you choose. Tell us your requirement and we will confirm the minimum for that grade. We are also happy to discuss a trial quantity for new buyers.

Yes. Each grade has a technical data sheet covering values such as iodine number, moisture, hardness, ash content and mesh size, and you can view them on our website. A certificate of analysis for your batch is available on request.

We supply in bags and bulk bags, and custom packing and labelling can be arranged to match your requirement. Orders ship worldwide by sea in containers.

Delivery time depends on the order size, packing and destination port. We share a clear timeline with your quote and keep you updated until your shipment is on its way.

Tell us your application, flow rate and the contaminant you want to remove, and our team will recommend the right grade, mesh size and quantity. You can also read the technical data sheets and guides on our website to compare grades.

Activated carbon is a highly porous material made from coal, coconut shell or wood. Its huge internal surface area traps contaminants such as chlorine, colour, odour and organic compounds as liquids or gases pass through or mix with it, a process called adsorption.

GAC is supplied as granules and is used in filter beds and columns. PAC is a fine powder that is dosed directly into the liquid. Pelletized carbon is extruded into hard, uniform cylinders that suit gas-phase and air purification where low pressure drop and strength matter.

Iodine number measures the micropore capacity of activated carbon, and a higher number generally means more adsorption capacity for small molecules. It is one of the first values to compare on a technical data sheet, together with hardness, moisture, ash content and mesh size.

Standard mesh sizes and packing are listed in our technical data sheets. If you need something different, tell us your requirement and we will confirm what can be arranged.

Send us your application, the grade you are interested in, the quantity and your destination port through our contact page or WhatsApp. Our team will reply with a quotation and a suggested grade.